How do I ship goods directly from the mill?
You would select the “Mill Direct – NO COD’s” warehouse from the drop down list of available warehouses. Once you select the appropriate warehouse you would fill in your quantities as you would with any normal item.
How would I pay for a mill direct order?
You can pay for a mill direct order with a credit card or your net term account. Unfortunately at this time you cannot pay for a mill direct order with a COD.
When can I expect my order?
Since the order will ship directly from the mill warehouse/factory the time and transit may vary. Please see here for specific mill locations.
Is the inventory accurate? Some items are coming up as quantity “999” and others have a number?
The maximum amount of inventory able to be shown for mill direct items is quantity 999. Currently TSC Apparel is able to show real time inventory from two mills (American Apparel and Bayside). Quantities listed from our other mill partners may not necessarily reflect available stock at the mill warehouse. If you need specific inventory information please contact us directly at 1-800-289-5400 so we can service all of your sourcing needs.
How/Where will my order ship?
Your mill direct order will ship directly to your location. At this time mill direct orders are not able to be picked up at your regular TSC Apparel warehouse. To ensure prompt shipment of your order please use only the following options:
GS – UPS Ground
FEDEX – FedEx Ground
TSCX – FedEx 2nd Day
XNEXT –FedEx Next Day
XPRTY – FedEx Next Day Priority
TRUCK – Truck or LTL shipments
* Please keep in mind that processing times vary between each mill. Please click here (link back to DS requirement page) for more details.
Why I am being charged a separate fee to place an order from the mill?
Some mills do place restrictions and fees on orders that are placed directly from their warehouse. Please see here for more details.
Can I order from more than one mill at a time?
To ensure fast shipment of your order please do not combine items from different brands/mill on the same mill direct order (on regular TSC warehouse orders you can mix and match as much as you like!). If you wish to order directly from multiple mills please submit the order and place a separate order for items from a differing mill.
If you have any questions please do not hesitate to contact our apparel experts at 1-800-289-5400.
